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frozenfire75i
January 23rd, 2009, 12:48 PM
If I stick two 2X CD-Roms in the same comptuer will I have a 4X CD-ROM? ( I had someone call me up and ask that). What's the funniest dumbest thing you have heard about or been asked?

per
January 23rd, 2009, 12:50 PM
If I stick two 2X CD-Roms in the same comptuer will I have a 4X CD-ROM? ( I had someone call me up and ask that)

Errr... I don't think any CD-ROM drivers of sutch age supports "RAID 1", and that would require the same disk in both drives.

Jorg
January 23rd, 2009, 12:56 PM
"Please go sit behind the computer"

-ok

"what do you see?"

-cables.

QuantumII
January 23rd, 2009, 01:26 PM
At work, I often experience this situation:

Someone calls IT and ask for help with *insert problem here*

I get up, walk to the office in question, stand behind the user and watch. The problem magically disappear when I'm there to inspect it, and if I ask them to reproduce, they usually can't.

Other situations are when they are perfectly able to fix it themselves, as long as I am there wathing it. (I don't say a word, they figure it all out themselves)

kb2syd
January 23rd, 2009, 02:42 PM
At work, I often experience this situation:
I get up, walk to the office in question, stand behind the user and watch. The problem magically disappear when I'm there to inspect it, and if I ask them to reproduce, they usually can't.

I refer to this as the "Technician Proximity Effect" or TPE.
:-)

ziloo
January 24th, 2009, 05:36 AM
I refer to this as the "Technician Proximity Effect" or TPE.
:-)

Very funny syd, and very true......it has happened to me many times when I am
trying to show a problematic device to the repairman, it functions flawlessly....

ziloo :biggrin:

QuantumII
January 24th, 2009, 08:15 AM
Very funny syd, and very true......it has happened to me many times when I am
trying to show a problematic device to the repairman, it functions flawlessly....

ziloo :biggrin:

Looks like this is a worldwide problem then..

gerrydoire
January 24th, 2009, 08:29 AM
If I stick two 2X CD-Roms in the same comptuer will I have a 4X CD-ROM? ( I had someone call me up and ask that). What's the funniest dumbest thing you have heard about or been asked?

My brother worked for HP in their service dept when they rolled out XP, you would not believe the things people would ask him when calling up.

As he put it, you have idiots calling in and idiots selling these things, he got the hell out of it all... :eek:

At that time several computer were being sent out that were not certified to run XP even though the models had XP stickers on them, and other models where being sent out with power hungry Video cards with power supplies that couldn't handle the load causing obvious problems.

Gota love it..

tezza
January 24th, 2009, 09:17 AM
You've probably all heard the one about the person who was having constant problems with their data disks (5.25 inch floppies). This was back in the early eighties when PCs were becoming popular.

Eventually, a computer support person was called into help only to find this person was "filing" each disk by sticking them on the side of a filing cabinet with fridge magnets, LOL.

Tez

gerrydoire
January 24th, 2009, 09:32 AM
You've probably all heard the one about the person who was having constant problems with their data disks (5.25 inch floppies). This was back in the early eighties when PCs were becoming popular.

Eventually, a computer support person was called into help only to find this person was "filing" the each disk by sticking them on the side of a filing cabinet with fridge magnets, LOL.

Tez

:stupid:

cosam
January 24th, 2009, 10:59 AM
You've probably all heard the one about the person who was having constant problems with their data disks (5.25 inch floppies). This was back in the early eighties when PCs were becoming popular.

Eventually, a computer support person was called into help only to find this person was "filing" each disk by sticking them on the side of a filing cabinet with fridge magnets, LOL.
I remember another one like that, which I actually heard first-hand from someone in tech support around that time. The user of course insisted he wasn't doing anything untoward with the floppies. Indeed, he'd taken special care to avoid magnets and hadn't even left them anywhere near the monitor. After a lengthy grilling by the engineer, the caller finally twigged that the problem only occurred after labeling the floppies. Confused, and about to give up, the tech asked what he'd been using to write the labels. The user proudly stated that he did nothing of the sort - the labels were neatly typed... after winding the disks into his trusty old typewriter.

Mad-Mike
January 30th, 2009, 11:24 AM
I get them all the time at work.....

- a work ticket to Install Windows XP on a Power PC based IBM RS/6000 machine

- "Should I shut down my computer" - question always asked when I have come to add memory to a machine.

- My machine keeps booting to Windows XP install (looks inside CD-ROM and finds Windows XP disc, which is a NONO on work property)

- Work order at work to "Move and Install" a standard Office Chair

Outside of my current job.....

- A lady friend called up and asked why there was Pornography in the address bar of Firefox, she said that her boyfriend knows computer stuff, and that she left her computer logged in. I think I know who's been looking up porn on her computer.....even though she won't accept the answer.

- Took out a CD-RW from above a CD-ROm in a computer...found a free 5.25" floppy Diskette

- My second older sister is not computer knowledgeable, I'm a 7+year A+ Certified PC Technician with more years experience than my resume says. She still swears up and down that there are some keys on the keyboard that are "the wrong keys" that will break the computer, most in particular, the function keys (F1-F12) and warns me of this every time I go to work on her computer, and then she gives me shit when I mention that I am a technician by trade.

- Found a Sesame Street CD-ROM in the 5.25" Floppy Drive of a 486 that a school gave to me, I understand kids would be kids, but in a class that young, I would figure the teacher would be the only one allowed the remove/insert media

- Another Porn Disbelief story - A friend of mine, whom I knew was pretty perverted, had hsi parents ask me to fix their computer. As we all know, porn sites are a huge cause of spyware, viruses, and other issues. Apparently they were not aware of the URL's in IE 6's search bar, nor the internet cache that would make Playboy look like a little golden book.

I'm sure I can think of more.

Terry Yager
January 30th, 2009, 12:19 PM
- Found a Sesame Street CD-ROM in the 5.25" Floppy Drive of a 486 that a school gave to me, I understand kids would be kids, but in a class that young, I would figure the teacher would be the only one allowed the remove/insert media

It probably was the teacher...kids these days know better.

--T

Druid6900
January 30th, 2009, 12:25 PM
I will spare you the myriad stories dating back to the 70s of the blatant acts of computer stupidity that I have witnessed and my (even to me) amazing self-restraint in avoiding applying the "retroactive abortion policy" that is so clearly called for in these cases.

Instead, I just accept the fact that the computer industry, in its efforts to make a more idiot-proof computer system, is SOOOO lagging the universe's efforts to make a much better idiot.

TandyMan100
January 30th, 2009, 04:27 PM
I get them all the time at work.....


- Found a Sesame Street CD-ROM in the 5.25" Floppy Drive of a 486 that a school gave to me, I understand kids would be kids, but in a class that young, I would figure the teacher would be the only one allowed the remove/insert media



I'm sure I can think of more.

1. A variation: 3.5-inch floppy shoved into a motorised (slot) loading CD-ROM drive.
2.
Me: Okay, first you have to connect the modem to the Ethernet line-
Them: The what?
Me: You have to connect the small box with the lights to the blue wire.
Them: Okay....
Me: Then you have to connect that blue wire to the wall, and the yellow one to your computer.
Them: Okay...
Me: Now boot up and get on the Internet!
(here's the kicker)
Them: What's the Internet?..... (sudden realisation) Oh! You mean Google!
Me: ....

Mad-Mike
January 31st, 2009, 05:28 PM
Oh, and I forgot about the time someone's mouse would not work and the computer would not connect to the network....why was this....well I was sent out to check.

When I got on the scene, I looked in back of the Dell GX-280, and found the tech that had installed the machine had forgot to plug the network cable in, and had the USB mouse plugged into the ethernet port.

frozenfire75i
February 1st, 2009, 06:23 AM
Could anyone help me, I can't seem to find the "any-key" I don't know were it's at!
.
.
.

TandyMan100
February 2nd, 2009, 07:33 AM
bofh?

snq
March 30th, 2009, 03:41 PM
I'll pull up this thread :)
Recently someone asked me if I could download some RAM for him.

barythrin
March 30th, 2009, 04:02 PM
A friend and I jokingly being stupid (we're both 10+ year techs) were working on fixing a game that refused to run without it's media (rude!) and he asked what this small square thing was on the floor next to my system (we couldn't tell under the table and poor lighting). So I said "ooop.. that's the problem. Part of my registry fell out. Yup, think that's the user or system registry there?". I kinda started laughing more thinking about a prank call to tech support with that problem, or saying "um my registry is leaking out of my system." (water spill).

I dunno what the dumbest question I've ever seen was. I've seen my share of money in floppy drives. I do remember a lady getting a virus. I go up there and of course she denies clicking on it. I take a quick look at her task list (NT 4.0) and I see 8 copies of that exe running with about 16MB of ram each. I asked her again "You didn't click on the attachment? .. you sure?", she says "Well.. .. I may have clicked it once or twice because it didn't do anything when I clicked it." (actually it came up with notepad with random garbage in it), I said "a couple times? .. like .. maybe about 8 or so?" and she finally admits it. I told her that virus had more memory allocated to it than windows.

Vlad
March 30th, 2009, 04:13 PM
The worst for us was the computer that died of smoking. It was, at one time, a black and silver Gateway that had turned yellow. We had kept a box of heavy latex gloves, the kind that used for surgery around for this type of thing. The dust inside was so solid you could break it like brittle rock. I had to use the gloves to take it out back to the dumpster and I kid you not it slid in my hands it had enough nicotine built up on the sides. You could run your finger down the side and feel the groove it made. How this person was still alive is beyond me.

Grossest thing ever, even topping the dead mouse.

Trixter
March 30th, 2009, 04:13 PM
Actual support call I received working at a unix company in the mid 1990s:

Me: How can I help you?
Customer: I think I ordered the wrong version and would like to exchange it.
Me: How so? (we only had one product, a unix clone for 386s)
Customer: I think I ordered the DOS version of Unix. I wanted the Windows version.

Chuck(G)
March 30th, 2009, 05:06 PM
CD-ROM drive? Oh, you mean the cupholder...

Terry Yager
March 30th, 2009, 10:55 PM
I'm so glad that laptops now have the foot-pedal controller moved up by the keyboard, they're sooo much easier to use this way.

--T

Tiberian Fiend
March 31st, 2009, 11:22 AM
I've had more than one person ask if CD-ROMs store information after use.

barythrin
March 31st, 2009, 11:49 AM
I know one of the oddest questions I was asked, I won't say dumb as she was a kid and only asking out of interest in getting one herself to do more animation/drawing at home. I was an assistant teacher for a computer animation class the city art school would put on and we used Amiga's (originally Amiga 1000s and we had one Amiga 500 which we used for digitizing photos, etc). I don't remember how she phrased it (oddly) but after 3 times of me trying to figure out what she was asking she was asking if they ran on the same electricity as her home would have. It was such an oddly simple question it stumped me for a few.

NeXT
March 31st, 2009, 03:57 PM
Ever had a roach PC?
My friend in Vancouver had a bunch of grubby systems come in one day (I think he said they were from some internet cafe) to be recycled.
First case was opened, there was roaches in it and in the panic to get it out of the workshop it was thrown off the loading bay. The rest of the systems were just as nasty and from what I heard they just wrapped up the pallet again and sent it all off to get gassed before they were returned and then dismantled.

tezza
March 31st, 2009, 05:05 PM
Ever had a roach PC?
My friend in Vancouver had a bunch of grubby systems come in one day (I think he said they were from some internet cafe) to be recycled.
First case was opened, there was roaches in it and in the panic to get it out of the workshop it was thrown off the loading bay. The rest of the systems were just as nasty and from what I heard they just wrapped up the pallet again and sent it all off to get gassed before they were returned and then dismantled.

I've had an Apple II complete with mouse. Removed the top and there was a mummified mouse complete with nesting materials and a copies amount of mouse droppings.

I'm not sure how many generations were bred in there, but there must have been a few.

Tez

justjunk
March 31st, 2009, 09:55 PM
I once had a repair job on an Apple IIc. The owners son had puked on the machine.

TomFCS
April 1st, 2009, 02:22 AM
Maybe not exactly on topic, but this conversation got me thinking about a page I scanned a while back from an XT clone owners manual. Got a decent chuckle out of it at the time. I suppose things like this really needed to be explained to people???

per
April 1st, 2009, 04:08 AM
Actual support call I received working at a unix company in the mid 1990s:

Me: How can I help you?
Customer: I think I ordered the wrong version and would like to exchange it.
Me: How so? (we only had one product, a unix clone for 386s)
Customer: I think I ordered the DOS version of Unix. I wanted the Windows version.

While we are on topic of stupid customer-questions, Watch this:
http://www.youtube.com/watch?v=pQHX-SjgQvQ