computerdude92
Veteran Member
I was given a free printer. It's a Dell A940 all in one. My main PC has Windows XP in a dual boot. I was testing the printer in XP. The printer came with two black 7Y743 cartridges. Only one is detected by the printer. It asks new or old cartridge and I gave either answer when testing and reinserting the detected cartridge. The Dell software installs OK but even though only one black cartridge is detected and it even shows 100% ink level, the printer prints, but nothing is printed on the page. The printer keeps complaining of having no color cartridge. Maybe it will only print if both a black and color cartridge is present?
So I made my big mistake by seeing if the printer will print if I used both black cartridges at the same time. That means putting a black cartridge in the color slot. I did that and it fit in the slot but can't remember if I tested printing or not. The printer still prints nothing on the page. I took out the black ink cartridge from the color slot and tested the single black ink cartridge in the black ink slot and it still prints nothing on the page. Now I'm freaking out if I damaged my expensive computer in some way due to my ignorance. I don't care about the printer. I only care about my computer and the surge protector the printer and computer are plugged into. The printer does not appear to be damaged but I can't tell 100% because like I said before, it can't print. I can always get a new printer, but is the rest of my hardware damaged? Please help.
So I made my big mistake by seeing if the printer will print if I used both black cartridges at the same time. That means putting a black cartridge in the color slot. I did that and it fit in the slot but can't remember if I tested printing or not. The printer still prints nothing on the page. I took out the black ink cartridge from the color slot and tested the single black ink cartridge in the black ink slot and it still prints nothing on the page. Now I'm freaking out if I damaged my expensive computer in some way due to my ignorance. I don't care about the printer. I only care about my computer and the surge protector the printer and computer are plugged into. The printer does not appear to be damaged but I can't tell 100% because like I said before, it can't print. I can always get a new printer, but is the rest of my hardware damaged? Please help.